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IT Solutions > Managed Network Services > CompuSource
CompuSource
Protecting your technology investment can seem like a race against obsolescence, as you constantly add or upgrade systems to keep up. But now there's a better option that doesn’t tie up your cash in technology assets.
CompuSource offers a complete subscription program that provides your users with the latest business technology. Our solutions are tailored to your specifications, and adding users is as simple as picking up the telephone. CompuSource gives you the convenience of having a professional IT department, but without the capital investment.
Don’t waste another minute struggling with network issues. The CompuSource program reduces downtime through availability monitoring and immediate remediation, and improves availability through a rigorous proactive incident avoidance program. Through our CompuSupportmonitoring system we collect and analyze performance and event data. Our engineers learn your business, maintain your systems and help you attain the highest level of network availability.
Services Provided:
- Availability monitoring
- Performance and predictive failure monitoring
- Scheduled onsite engineer visits for proactive maintenance, add/move/change, user education
- Proactive remote maintenance
- Predictable IT spending patterns
Benefits
- Performance of off-site checklist
- Equalizes monthly payments
- Increases incident avoidance
- On-site checklist
- Scheduled on-site support
- Includes remote support
- Includes hardware and software
- Reduces mean time to resolution
How often have you had to call your service provider about a network issue and then wait for them to dispatch a network engineer?
With CompuSource, your network assets will automatically notify our engineers in the event of a problem, eliminating the need for you to contact support.
We can reduce the amount of issues that you endure. We’ll have network engineers looking after your network to deal with issues BEFORE they affect your productivity. RK Dixon’s CompuSource program addresses your IT needs by:
- Detecting and resolving issues before they happen
- Remotely repairing the issues to reduce billing time
- Providing scheduled on-site and remote preventative maintenance on your network to ensure it is operating as efficiently as possible
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