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IT
Solutions > Managed
Network Services > CompuWatch (+)
CompuWatch (+)
The CompuWatch program will reduce downtime by dramatically shortening the time from failure to resolution. RK Dixon monitors the availability of your critical services through our CompuSupport system and at the first sign of trouble will immediately inform you of the issue (CompuWatch), or our technicians will automatically begin the remediation process (CompuWatch +) - you’ll never know there was a failure!
The CompuWatch Program Includes:
- Availability monitoring
- Service time (CompuWatch +)
- Immediate remediation undertaken at agreed upon service levels (CompuWatch +)
Benefits
- Reduces mean time to resolution
- Saves money on costly downtime
- Priority call over non-contractual customers
- Even faster time to resolution due to immediate remediation effort
Like all businesses your size, you depend on your network to perform at its peak. How often have you wanted to send an email only to find that the server was slow or that the email server was down? How frustrated were you by disk errors or latency issues?
In today’s competitive environment, you can’t afford to fall behind. A partnership with RK Dixon backed by our CompuWatch program will solve all of that. RK Dixon’s CompuWatch program addresses your IT needs by:
- Monitoring the critical health status of devices and applications
- Remotely diagnosing problems before they occur
- Immediate resolution of the problem (CompuWatch +)
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