October 19, 2012
Innovation and customer commitment
set RK Dixon dealer apart nationally
DAVENPORT, Iowa (October 19, 2012) – RK Dixon, a leading provider of IT services, copiers, printers, managed print services and pure drinking water systems announced today that it was selected as a 2012 Elite Dealer by The Week in Imaging magazine.
The Week in Imaging, an online information and news publication for resellers of office technology, supplies and services, presents this award every year to the top office equipment, office products and office furniture dealers in the United States.
The award is based on a company’s superior sales, innovative marketing, dedication to customer service, community involvement and the ability to provide customers with unique solutions. This year’s Elite Dealer honorees encompass dealerships with revenues of $5 million to $50 million.
RK Dixon was chosen for the distinction because of its commitment to the communities and customers it serves.
For 29 years, the mission of RK Dixon has been to develop long-term business relationships with their customers that increase productivity and profitability within their organizations. At the center of this mission is the belief that customers should experience excellent customer service at all times, through all forms of communication.
“At RK Dixon, we work as a partner with our clients, not a vendor,” said Bryan Dixon, president and CEO of RK Dixon. “Our team is completely focused on helping businesses increase productivity and profitability by offering custom solutions. This results in a relationship of trust with the companies we serve, which translates into a true team effort that lets our customers focus on their main initiatives.”
Over the past five years, RK Dixon has developed and implemented new business opportunities that focus on the company’s strengths, creativity, and a deeper understanding of industry in their market place. Those opportunities are Purity Plus, a new point-of-use water purification business, Managed Print Services, high-production printing equipment, and Managed IT Services.
RK Dixon stood out from other dealers across the country for a variety of reasons, including its Customer Care Card program, its annual Tech Summit event and the introduction of the RK Dixon corporate fleet, which is expected to save an estimated 13,652 gallons of fuel on an annual basis.
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