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Customer
Support > FAQ > Copiers and Printers
Copiers and Printers
Which copiers does RK Dixon offer?
- Brand : Lanier, Canon, Riso.
- Category : Black and white, Digital Color, Wide Format.
Which printers does RK Dixon offer?
- Brand : Lanier, Canon, HP
- Category : Color Inkjet, Dot Matrix, LED, Laser B/W, Laser Color, Multi-Function and Photo Quality.
Does RK Dixon service the products it sells?
Absolutely. The experts at RK Dixon are committed to keeping your systems up and running with quality service and support. Our focus is on “proactive predictive service,” the ability to prevent problems before they occur. When problems do arise, our support personnel spring into action and arrive with needed parts. Their diagnostic tools provide technical support to speed problem resolutions, and most difficulties are fixed within minutes. Proof of our effectiveness? The systems we install and service have an average uptime of 99.3 percent.
Does RK Dixon provide training?
- RK Dixon provides training on all equipment and software solutions that we sell, but we do not offer courses towards industry certifications.
Can I lease equipment from RK Dixon?
- Yes. RK Dixon has an internal leasing team. Our team will process all of the paperwork and answer any questions you may have during the course of your lease.
How do I place orders?
- RK Dixon offers low prices on a wide range of high-quality products - Call 800-553-0020 and a live operator will take your call or you may order products online.
What are some troubleshooting tips I can try if my copier is experiencing problems?
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